Terms & Conditions

In these terms and conditions, "we" "us" and "our" refers to ePloof! In order to use our website and to purchase any items on this website, you must read and agree to these Terms & Conditions. Please note that by accessing, using or browsing this Site, you agree to be bound by these terms and conditions. By using the website, you acknowledge that you have read and understood these Terms and Conditions. 

We reserve the right to amend this Notice at any time and your use of the website following any amendments will represent your agreement to be bound by these terms and conditions as amended. We therefore recommend that each time you access our website you read these terms and conditions.


We reserve the right to make changes to our website, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable, and shall not affect the validity and enforceability of any remaining condition.

We disclaim all warranties express or implied, of any kind with respect to products sold on this website. We do not warrant that this website or any other associated components, including emails sent, are free of viruses, spy ware or other harmful elements.  We will not be liable for any damages arising from the use of this website, whether they be direct, indirect, punitive or consequential. In the event this disclaimer is ineffective, the maximum compensation due to you is refund of the products ordered.

Use of this Website

You will be required to register in order to access the services provided on this website. You must complete registration by providing certain information as set out on our registration page. When you register, you are required to provide registration details that are true, accurate, current and complete in all respects. Should any of your this information change, please notify us immediately.

We may change registration requirements from time to time and without notice. We reserve the right to terminate your registration at any time if you breach these terms and conditions.

Product Information 

Prices of goods and services, postage and handling fee, and other charges displayed on this website are current at the time of display. These prices are subject to variation without notice.

We will always attempt to be as accurate as possible with our product descriptions and pricing. However, we are unable to warrant that product descriptions or other content of the website is accurate, complete, reliable, current or error free as we rely on the information provided to us by third parties.

Product Orders

All prices are in Singapore Dollars (SGD) and includes GST. If other currencies are used, it is based on the foreign exchange set for the month and rounded ot the nearest SG dollar.  We reserve the right to change prices without notice. Orders will not be dispatched until payment in full has been received and we are satisfied that the order is bona fide.  Without limiting the operation of any other Terms and Conditions herein, we are not responsible for any loss or damage caused by late delivery or cancellation of an order or a product.  Placement of an order by you constitutes an offer to enter into an agreement with us ("your offer"). We accept your offer when we receive your payment.


It is your obligation to enter the correct delivery address details at the time of ordering. Should you enter the wrong address, we are not obliged to re-send the order to the correct address. We do not deliver to a PO Box address.  It is the responsibility of the customer to inform us if an order does not arrive. Once we learn an order has not arrived by the due date, we will ensure delivery occurs as soon as possible. We will not be held liable for any loss or damage resulting from late delivery.  Please note that if an item has been lost in transit, we will not dispatch a replacement item immediately. Replacement items will be dispatched according to our discretion.

Without limiting the operation of any other Terms and Conditions herein, you agree that late delivery does not constitute a failure of our agreement, and does not entitle you to cancellation of an order.  Without limiting the operation of any other Terms and Conditions herein, we will not accept liability for any loss or damage arising from items lost, stolen or damaged after delivery has taken place.

Goods Damaged or Faulty on Delivery

We undertake to replace any product delivered to you that is faulty or is in a damaged condition. If you wish to return a faulty or damaged product, you must notify us within 2 days upon receiving your goods and the faulty item will be replaced.

You must send the goods back to our contact address at your own cost and risk.  If we are unable at the time of return to replace or exchange returned goods, we undertake to reimburse the value of the goods excluding packaging and postage charges once we have verified that the goods are indeed faulty or damaged.

Cancellation by Us

We reserve the right not to provide goods or services, remove or edit content or cancel orders (or part thereof) at our sole discretion at any time. Without limiting the operation of any other Terms and Conditions herein, we will not be held liable for loss or damage arising from the exercising of these rights.

Cancellation by You

If you need to cancel an order, please contact us immediately. Our agreement with you only comes into existence once your payment has been processed. Once we have accepted payment for an order, cancellation of the order is within our sole discretion. Once the goods are processed or in transit, it will not be possible to cancel the order.


Copyright in this website is property of ePloof! Material on this website also comprises copyright material, trademarks and registered trademarks which are the property of ePloof! and third parties. This property may only be used for the purposes of browsing the website and acquiring goods and services of ePloof!

Applicable Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of Republic of Singapore and any disputes will be decided only by the Republic Of Singapore courts. We make no promise that materials on the website are appropriate or available for use in locations outside Singapore, and accessing our website from territories where its contents are illegal or unlawful is prohibited. If you choose to access this website from locations outside Singapore, you are responsible for compliance with local laws.

Your Activity

You use this website at your sole risk. You agree that you will be personally responsible for your use of this website and for all of your communication and activity on this website. We reserve the right to deny you access to this website, or any part of this website, at any time without notice. If we determine, in our sole discretion, that you engaged in prohibited activities, were not respectful of other users, or otherwise violated these Terms and Conditions, we may deny you access to this website on a temporary or permanent basis and any decision to do so is final.

Privacy Policy

We take seriously and respect the confidentiality of our customers. The appropriate measures have been taken to ensure that you personal information is respected and kept confidential. The personal information, collected from you, is used solely for your transactions with us and is never shared with other organisations.  We are the owner of the information submitted and stored on this website. We will not disclose any of your personal information to any third parties. We will not use this information in any other ways than those outlined in this statement. No credit card number is stored in the system. Your credit card details will be passed to the payment gateway as soon as it has been collected.